FAQ
What is Yazoom?
Each day, Yazoom features unbeatable daily deals on the best things to do, see, eat, visit, and enjoy in your region. By promising businesses a minimum number of Yazoomers, we get discounts and deals you won't find anywhere else.
I like today's deal - how do I get it?
Just click "BUY" before the deal ends. When the activation point is reached, we'll charge your card and send you a link to print your deal coupon.
What happens if your daily deal doesn’t reach it’s activation point?
If the activation point isn’t met, then the deal won’t happen and you won't be charged. So if you really want that deal, beg or threaten your friends. Or you could just sweetly share daily deals via Twitter or Facebook.
Do I need to use my coupon immediately?
No, your coupon isn’t valid until the day after the deal runs. Most daily deals have an expiry date – so keep an eye on
"My Coupons" section of "My Yazoom". Please read the Conditions for your particular deal.
Where did you get the name "Yazoom"?
Historically, an ancient Greek delicacy, baby one day eels were called Yazuumme. These one day eels were so popular, daily eelers began to offer deals daily, on one day eels. Soon one day eels and daily eels became synonymous with one day deals and daily deals and the word Yazuumme (pronounced Yazoom) took on a new meaning. Our boss is well versed in daily deals and Ancient Greek. The rest, as they say, is history.
Can I become an affiliate?
What would a daily deal site be without beloved affiliates? You don’t just have to be a daily deal aggregator; we accept publishing from all sorts of networks. It a pretty sweet deal too. Sign up here
I bought a daily deal – what now?
You’ll receive an email with your coupon number and a link to print it out. Your coupon has all your deal details and a map on it too! Read the conditions in case you need to ring and book for your deal.
Can I buy a daily deal for someone else?
Totally! You can and you should. Our daily deals make awesome gifts! Unless T’s & C’s state otherwise, gift away generous Yazoomers! We can even send the daily deal coupon on your behalf; simply select that option at checkout
Wait, my name is on the coupon – you sure I can gift it?
Yes! Changing the name on your daily deal is easy to change at checkout.
If I don’t use up the coupon at once, can I use the rest later?
No. Unless otherwise stated you won’t receive store credit or cash back for what isn’t used. Bring a friend - share the love, daily deal together!
Can I combine my daily deal with other offers or specials?
No…unless your daily deal specifically states otherwise in the Conditions.
Am I billed when I buy a daily deal?
No - you are only charged if your deal reaches the activation point. Once it’s reached, only then will you be charged.
Can I return a daily deal?
If there is a problem with your deal, we always advise you tell the merchant directly,. Merchants want to know if they don’t meet your daily deal expectations! Keep us in the loop; call 0800 008 788 and read our Yazoom Commitment
What happens if my coupon expires?
Even after your deal expires, many of our merchants will redeem coupons at face value i.e. the price you paid. Call them and see.
I’m buying a daily deal for an occasion, like my birthday, can I insist on reservation for those days?
Our deal merchants will always try to accommodate requests for specific dates. But due to the awesomeness of our daily deals and sheer volume of customers, we can’t guarantee this. Best to call and ask before you buy that deals.
I have some feedback on a daily deal, can I call you? Or is your Call Centre in Uzbekistan?
Every daily deal has a discussion board for questions relating to that particular deal. Our call centre is located here in New Zealand so go on, call us: 0800 008 788. Any other deal feedback email customercare@yazoom.co.nz we email in proper kiwi too. Chur.
Do you ever remove posts from a deal discussion Board?
We prefer not to. We only remove comments on a daily deal’s discussion board when someone makes personal attacks, uses unacceptable language, or engages in any forms of trolling.
What if the business I bought a daily deal for closes down?
If anything happens that makes it impossible for you to redeem your coupon, we'll get your money back.
How can my business run a daily deal on Yazoom?
Check out Yazoom Works or call 0800-008 788.
I bought a daily deal on Yazoom, shared my deal and/or your referral links with my friends- now what?
If a friend registers and buys a daily deal, by clicking through the referral link you shared; $10 in Yazoom credit appears in your account automagically.
Can I share my daily deal and refer as many people as I want?
Yes! Sharing our daily deals is a sure-fire recipe for success…and credit.
What’s up with the limited time offers? I want more daily deals!
When you're looking for daily deals, choice can be overwhelming. We focus on a few amazing daily deals, to make things simple for you. Hang out with us for a week, you'll find the perfect daily deal for you.
Yazoom daily deals – who are you? Where did you come from?
Yazoom is 100 % New Zealand owned and operated. Try finding another daily deal site who can claim that! Yazoom is not another daily deal site clone. Find out more about the inspiration for our daily deals here
Where is Yazoom based?
Our daily deals are headquartered in Auckland. But our daily deal sales team are stationed all around New Zealand. We’re kiwis who love New Zealand and love daily deals like you.
I’ve heard that your daily deal mascot, has been approached to be the next James Bond. Is that true?
Very true. But he’s hooked on our daily deals, and rather than go cold turkey, he’s giving 007 a miss.
Is Yazoom safe?
Extremely. No credit card details are ever kept on our web servers at all. Our internal systems are PCI compliant. This means that Visa and MasterCard have approved our technical facilities and our internal systems for the storage of credit card information. That’s why we provide you with the option not to store your credit card details at all.
